Report a Problem It's important that we hear from you on issues that matter to you and the community. You can let us know what the problem is by simply filling out this form.
General Comment, Customer Service or Issue To ask a question, pay a compliment or voice an issue with your customer experience, we encourage you to contact us and let us know. We will be responsive and empathetic to assist in finding solutions.
Rates & Water Payments Using our secure Commonwealth Bank payment service you can pay your Rates & Water Accounts online by credit card using our secure payment gateway.
Change of Address for Rates & Water Request This form is for owners who receive their Notices by post to let Council know when you need to change your postal address.
Invoice & Payment Advice Payments Using our secure Commonwealth Bank payment service you can pay your Invoices & Payment Advices online by credit card using our secure payment gateway.
Book a Facility You can now book Council Sports Grounds, Community Halls and Reserves online - Search It | Compare It | Book & Pay
Volunteering Council has a wide range of volunteer opportunities available and it’s a great way to make a difference in the Shoalhaven.
Deputations Address the council or committee on a particular matter personally or as a representative of a group of persons.
Penalty Infringement Notices (PIN) If you've been issued with a Penalty Infringement Notice by Council, all payments and enquiries (including requests for a review, information or photographs) must be made through Revenue NSW.
Development Application Tracking Development Application Tracking allows you to track the progress of applications from lodgement through to determination.
Maps Online Council provides a number of online maps with layers related to a range of important property and environmental information.
Flood Certificate Request Apply for a flood certificate before you buy, sell, build or develop your land.
Printable Forms Download, print and complete the form you need to access a service or an application or to do general business with Council.