Accounts, concessions and rebates Request a service on your rates or water account. Including payment arrangements, direct debit, rainwater tank rebate, and meter readings arrow_right_alt
All services and requests Can't find what you're looking for in the list? Search through a list of all available issue and service types here arrow_right_alt
Bin changes, repairs or missed service Request changes to a service, change bin size, order a new bin, report a missing or stolen bin, or request a replacement waste voucher arrow_right_alt
Compliment, complaint or feedback Pay a compliment, voice an issue or provide feedback to our customer experience team arrow_right_alt
Parking and vehicle complaint Report an unattended (abandoned) vehicle, boat, trailer or caravan or illegally parked vehicles on public land, reserves or beaches arrow_right_alt
Pets and animals Report animal welfare concerns, stray animals, livestock on public land, excessive barking, dog attacks or deceased animals arrow_right_alt
Property, compliance and trees Request a service related to stormwater management or commercial fire safety requirements, report swimming pool compliance and development concerns, and submit general or non-urgent requests relating to tree planting, maintenance or removal arrow_right_alt
Public facility maintenance Request general or non-urgent maintenance to public amenities, jettys, buildings, parks or playgrounds arrow_right_alt
Public health and environmental safety Report noise, air, land and water pollution, erosion, graffiti, vandalism, illegal camping and short-term accommodation (e.g. AirBnB) complaints arrow_right_alt
Rates and debtors enquiry Get help with your rates account or any other payment questions arrow_right_alt
Report illegal dumping Report illegally dumped household items, tyres, green (garden) waste, or construction waste through the RID online portal arrow_right_alt
Traffic, roads and works Request general or non-urgent maintenance of roads, carparks, signage, footpaths, cycleways, fire trails and beach access pathways arrow_right_alt
Water supply and sewer services Report issues with water supply or water quality, request meter maintenance and repairs, or report sewer odour, blockages or pressure system faults arrow_right_alt