Print & Post System

1. Overview

Council implemented the 'Print and Post' system in June 2022 to issue fines via Revenue NSW. This system provides you with more information about the fine as well as options available to you.

2. Important Information

Shopper docket-style penalty notices are no longer displayed on the vehicle windscreen or posted to you in the mail from council. Revenue NSW will post the fine to the recipient on council’s behalf.

The 'Print and Post' system will see a clear and informative penalty notice letter mailed to you by Revenue NSW. This will apply to all offences relating to parking, companion animals, health, building or environmental regulations.

Authorised council officers are equipped with handheld devices that record the details of the offence as well as any relevant images, which is uploaded to Revenue NSW. The following day Revenue NSW will create the penalty notice and send it to the recipient within two to three days. The letter will detail how recipients can access further information, including photos, via the Revenue NSW website.

For parking offences, the handheld devices will note whether a vehicle has already been issued a Penalty Notice on the same day at the same location for the same offence to avoid duplication.

3. Frequently Asked Questions

Why has this change occurred?

Revenue NSW recognised an opportunity to improve some identified issues. This includes:

  • Recipients being confused about shopper docket style penalty notices with limited and inconsistent information
  • Penalty notices being removed by unknown parties, leaving recipients unaware they had been fined until receiving a reminder notice and experiencing reduced time to act
  • Administration costs incurred by councils when sending out letters

What are the benefits of this system?

The Print & Post system offers a number of benefits to both council and the community, including:
  • Consistency - recipients receive all relevant information on a standardised Penalty Notice in order to make informed decisions and act
  • Safety of Council staff - removing the physical placement of a fine on vehicles and subsequent recipient confrontation leads to a safer environment for council staff
  • Significant reduction in administration time and cost for Council, meaning more efficient and effective service to the community

What is the turn around time from when the penalty notice is reported to Revenue NSW to when the notice is posted?

This varies depending on any data corrections or errors and the time of day that the penalty notice is uploaded, but generally it is within two to three days. Revenue NSW is continually working to reduce this turnaround time.


4. Parking fines and how to avoid them

Vehicle drivers in the Shoalhaven are required to comply with the rules and regulations of the Australian Road Rules and NSW Road Rules (2014). These rules and restrictions are intended to promote safe driving and parking practices, assist with traffic flow and encourage an equitable use of a limited number of parking spaces.

Parking restrictions may be of a statutory type (which apply without specific signage being in place) or sign-posted. In accordance with the road rules all drivers are required to comply with statutory rules and regulations. Drivers must also comply with all sign-posted parking restrictions.

If council's authorised officer identifies a breach of a particular road rule or parking restriction, they will issue a penalty notice for the offence, in accordance with relevant regulations, rules and procedures.

Below are some things to keep in mind to avoid parking fines:

  • Always check the area for parking signs.

  • Signs are clearly displayed to advise drivers of the parking requirements for a particular area.

  • Be careful where there are changes of parking restrictions throughout the day – e.g. some zones may become a school zone, clearway, etc. Pay particular attention to parking signs around schools; they are there to keep children safe.

  • No stopping, clearway or bus zone restrictions mean you are not permitted to stop at any time unless traffic conditions require it.

  • Only park in a loading zone if your vehicle is permitted. In NSW, sedans are not permitted in loading zones at any time.

  • Do not park in a mobility impaired person's parking space (MIPPS) unless you are the holder of an RMS mobility parking scheme permit (MPS) or you are driving a person with a MPS permit which is correctly displayed on the vehicle. Heavy penalties apply for breaching this rule.

  • Timed parking applies to car parks enforced by Council and on-street parking, in accordance with the signs in place. The timed parking applies from when the driver parks the vehicle to when the vehicle leaves the area defined by the signs. For example, if you want to continue to park in a car park and the time is up, you must first drive out of the car park and re-enter. If you want to continue to park on-street and the time is up, you must move to another area outside of that signed area.

  • A ten-minute grace period is applied for overtime offences.

  • Do not park within ten (10) metres of an intersection unless parking signage advises otherwise.

  • Parking restrictions apply on public holidays in two instances:
    • When parking signs do not state any days of the week.
    • When a sign states 'and public holidays' (or words to that effect).