The 2026 Community Satisfaction Survey is now live. Some residents may receive an invitation to participate and share their feedback.
Bins will be repaired or replaced if they are damaged. All bin repairs are carried out by Veolia (Council's contractor) at no cost to you.
Please note: Council is not responsible for the cleanliness of bins. If your bin is dirty or smells, please make other arrangements for cleaning.
The link below will take you to our online request management service.
Please note: Make sure you leave the 'Do you wish to be notified about this request?' box ticked, and select whether you prefer Email or SMS, so that we can contact you with important instructions about your bin request (e.g. pickup or delivery day).
Report online
Make sure you check your spam folder if it doesn't appear in your inbox.
We will contact you via your chosen contact method with important instructions about your bin request (e.g. pickup or delivery day).
Call the Waste Services Team on 1300 293 111, email us at wasteadmin@shoalhaven.nsw.gov.au or visit your closest administration centre.
Nowra Administration Centre Opening hours: Monday to Friday, 8:30am to 5:00pm 36 Bridge Road, Nowra NSW 2541
Ulladulla Branch Office Opening hours: Monday to Friday, 9:00am to 5:00pm 14 Deering Street, Ulladulla NSW 2539