Managing your debtor account

Get the details about how you can manage your debtor account with Shoalhaven City Council.

Here’s how you can arrange a Direct Debit for payments and advise us of your change of address.

Council charges

Shoalhaven City Council raises a range of different Tax Invoices including:

• Caravan fees
• Waste
• Effluent
• Property
• Kerb & gutter
• Cemetery
• Aquatic
• Food shop inspections
• Electrical & mechanical invoices

All Council Tax Invoices are payable within 30 days from the invoice date.

Debtor account arrangements

• If you are unable to pay your invoice by the due date you are required to contact Council directly or complete a Debtors Payment Arrangement Form and return it to Shoalhaven City Council

Arrange a debtor direct debit

• Find your Direct Debit options for Council charges

Change or cancel a direct debit arrangement

• You can change or cancel your Direct Debit arrangement

Debtors change of address

• You can notify us of your change of address

Payment transfer or refund

• Request a payment transfer or refund

Copies of an account notice or invoice

• Request a copy of an account notice or invoice

Deceased estate notification

If a property owner has passed away, providing notification and supporting documents allows us to make changes to the account and support you with the management of the estate.

• Notify us of a deceased estate

Authority to Act, executor and Power of Attorney notification

• Notify us online

Contact us