Complaints About Animals

Sometimes animals can cause a problem. When you’re impacted by a barking dog or nuisance animals you can lodge a complaint with us.

If you have been attacked by a dog, make sure you contact us immediately.

To find out more, choose a topic below.

Barking dogs

If you are affected by the noise from your neighbour’s dog or are the owner of a barking dog, go to our Barking Dog page.

Dog attacks

If you have been involved in a dog attack or been threatened by a dog contact Ranger Services with:

  • Date, time and location of the attack
  • A description of the dog including colour, breed and size
  • The details of the dog's owner - if known
  • Statements from the victim/s and/or witnesses
  • Submit a Dog Attack Witness Report

After-hours dog attacks 

Contact the Police. Police have the same powers to act as Council Rangers.

Stray, roaming or nuisance dogs

If you find a stray, roaming or nuisance dog you can contact Ranger Services with:

  • Location of the dog
  • Full description of the dog including colour, breed and size
  • Identity and address of the owner of the dog if you know 

If there is no identification the animal will be taken to the Shoalhaven Animal Shelter.

OR

Take the animal to the Shoalhaven Animal Shelter.

It is an offence to keep an animal that does not belong to you (Companion Animals Act 1998)

Cats

We encourage cat owners to keep their cat indoors or in an enclosure outside to keep them safe and to protect wildlife. 

Stray & Roaming 

There is no definition for a stray cat and no restrictions on cats roaming other than in prohibited wildlife areas and food preparation or food consumption areas. 

If you would like more information, see Companion Animals Act 1998

Nuisance 

If you believe a cat is making excessive noise or damaging property, you can report it to Council.  

Feral 

If you have a feral cat problem, you can hire a cat trap from the Shoalhaven Animal Shelter. Once the cat is trapped you can take the cat to the shelter or contact Ranger Services who will pick up the cat. 

Attacking 

Refer to Section 32 of the Companion Animals Act 1998

Nothing in Section 32 authorises any variation of the Prevention of Cruelty to Animals Act 1998. 

Identification 

A cat must wear a collar and tag with the cat owners address and telephone number.

Chickens & birds

Chickens, birds, turkeys, ducks, and geese can be kept on private property, housed and kept properly to comply with regulations. Roosters should not be kept in residential areas.

If you are concerned about the way chickens or birds are being kept report it to Council.

For more details see our Keeping Animals page.

Livestock on public land

Residential Areas

  • Horses, cattle, roosters and pigs should not be kept in residential areas. If you have a concern about the keeping of these animals at a residential address report it to Council.
  • If your neighbour's livestock enters your property it is a civil matter between you and your neighbour.

Public Land 

  • If you see horses, cows, sheep, pigs or goats roaming on public land contact Ranger Services as soon as possible.

We encourage responsible pet ownership, so pets are taken care of properly and don’t cause problems for other people and animals in our community. 

Contact Us


Last updated on 24 September 2020