Shoalhaven City Council has been notified of a data breach of the ‘OracleCMS’ which the Council uses as its after-hours phone call service provider.
Council is experiencing delays in assessment timeframes. The Assessment Team are working through applications at full capacity and request patience with our staff during this time.
In This Section
You can use the payment option that is most convenient for you to make your Council payments.
Visit Council's Nowra or Ulladulla office to pay your account by cash, cheque, debit or credit card. Payments by credit card will incur:
Council's cashiers' hours are:
Council payments can be made using BPAY either over the phone or the internet.
BPAY payments made using a credit card do not incur a surcharge (Diners Club is not accepted).
Check if your financial institution has BPAY.
You will need to refer to your notice to locate your reference number. Each type of account has a unique reference number and must be used to ensure your payment is allocated correctly.
You can make payments at any Australia Post outlet if you present your account or invoice with the barcode intact. Payments can be made by:
Check with your Australia Post outlet payment options available as they vary or may apply fees.
Request or change a direct debit for your rates, debtor or water account.
Phone 1300 004 431 and quote the reference number.
When you use this option:
Remember to check your reference number prior to making the payment.
Post your cheque or money order to: Shoalhaven City Council PO Box 42 Nowra NSW 2541 Make sure to include the correct details to identify the bill being paid.
If you are a Centrelink customer and wish to use Centrepay to pay your Rates or Water, you need to contact a Centrelink office during business hours to arrange this.
You will need your Rates/Water 8 digit Reference Number to complete the form.
Two separate deductions must be set up if paying both Rates and Water through Centrepay.
Centrepay is a voluntary bill-paying service which is free for Centrelink customers. Use Centrepay to arrange regular deductions from your Centrelink payment.
You can start or change a deduction at any time. The quickest way to do it is through your Centrelink account online.
You can use Centrepay to pay bills and ongoing expenses like accommodation, education and employment, health, financial products, legal and professional services, utilities, travel and transport, as well as other household costs.
The money you specify is transferred from your Centrelink payments, pensions or allowances.
You may choose to start, stop or change your deductions at any time by contacting Centrelink direct.
Revenue Management Team