Shoalhaven City Council has been notified of a data breach of the ‘OracleCMS’ which the Council uses as its after-hours phone call service provider.
Council is experiencing delays in assessment timeframes. The Assessment Team are working through applications at full capacity and request patience with our staff during this time.
In This Section
The NSW Environmental Protection Authority places time limits on some noise producing items under the Protection of the Environment Operations (Noise Control) Regulation 2017 to ensure that everyone is able to rest without being disturbed by loud noises.
To be a good neighbour, stick to using noise-producing items within these time limits, and try to reduce noise wherever possible.
Power tools and equipment (e.g., powered garden tools such as lawn mowers and leaf blowers, chainsaws, circular saws, air compressors and swimming pool or spa pumps) cannot be used:
Motor vehicles (except when entering or leaving residential premises) cannot be used:
Musical instruments and electrically amplified sound equipment (e.g. radios, TVs, stereos, etc.) cannot be heard:
Air conditioners and heat-pump water heaters cannot be heard:
Further information can be found on the EPA's neighbourhood noise page.
The quickest and cheapest way to try to fix a problem is to talk with your neighbour.
If the problem persists, contact a Community Justice Centre (CJC). CJCs are government-funded but independent organisations specialising in mediating and settling neighbour disputes without getting into lengthy or expensive legal processes. The process is free and has a high success rate.
A complaint can be made to Council if you are not able to resolve the problem through a CJC. It is important to keep records of all relevant details, including action already taken and the offending property address.
The EPA provides a number of fact sheets on how to manage common noise concerns:
If none of these solutions work, you can seek a noise abatement order through local courts, but this option should be considered only when all other avenues have failed.
If you are impacted by noise from animals, you can lodge a complaint with Council:
Go to animal complaints
Before contacting Council, it’s important that you complete the noise diary log for a period of 10 days.
The information you provide within the noise diary log will help us to give you the appropriate advice, which may also be used as evidence should we need to take any formal action on your behalf.
Download and complete a noise diary log
Please note: Council can only assist and take action on your behalf if the presence of offensive noise has been established. You must be willing to provide records and statements about the noise impacting you. We cannot investigate anonymous complaints.
Report online
Environmental Services Team