Report a Problem It's important that we hear from you on issues that matter to you and the community. You can let us know what the problem is by simply filling out this form.
Rates & Water Payments Using our secure Commonwealth Bank payment service you can pay your Rates & Water Accounts online by credit card using our secure payment gateway.
My Area Discover community and recreation facilities close to you and the ward you reside in and your local councillor that represents you and your community.
Do I Need Approval? Find out if you need approval for building works or developments and what zone you are in.
Trees on Private Land Get the policy on clearing, removing and pruning trees on private land and managing neighbouring overhanging tree limbs.
Recycling & Waste Collection Days You can find out the days that your bins are collected and who to call if your bin is missed or missing.
Household Waste Disposal Vouchers Do I get free Council tip vouchers (Household Waste Disposal Vouchers) and how and where can I use them?
Air Quality Air quality is everyone's responsibility however Council is responsible for managing complaints about air pollution and for regulating and managing vegetation burn-offs.
Neighbourhood Noise Understand how to manage neighbourhood noise and how to be a respectful neighbour, how to lodge a complaint or a noise abatement order. No one wants noisy neighbours.
Asbestos Renovators need to know the precautions to take when doing renovations or repairs on their home. Asbestos is a naturally occurring fibrous silicate material that becomes a health risk when the fibres are released into the air and breathed in.
Building Waste Learn how to dispose of home renovation and building waste properly and remove, handle and dispose of asbestos safely. Illegal dumping attracts hefty fines.
Garden Waste You can dispose of excess garden waste by arranging a Green & Bulky Collection Service or dropping it into a Council Depot. You can even get some shredded garden (mulch-like) soil for free!
Complaints About Animals Pets are much loved members of many Shoalhaven households and Council promotes responsible pet ownership.
Stormwater Find out about stormwater quality and what to do if you are affected by stormwater issues and what Council does and when we take action.
In Your Neighbourhood Newsletter To keep updated with Council activities, subscribe to our weekly email newsletter "In Your Neighbourhood" and find out more about Council decisions, information, projects, and initiatives.