At the Extra Ordinary meeting held on the 15th May 2018, Shoalhaven City Council resolved to amend the Pensioner Rates and Charges Policy.
Council will instead provide an additional $10 rebate to all eligible pensioners to support the removal of the interest-free period.
Mayor Amanda Findley said “Council will continue to support eligible pensioners in their payments of rates to Council. “
“We understand that pensioners need additional support and that those in hardship should not be further disadvantaged."
“Council has in place a hardship policy and anyone who needs to access this support will continue to be able to seek this assistance, directly from Council.”
“I would encourage anyone who needs to seek assistance or who are suffering hardship to contact Council directly and seek information from Council staff.”
"Council is always willing to hear your concerns and consider your request for a payment plan."
“Council will also ensure that any eligible pensioner that approaches Council asking for assistance under the hardship policy, will have their interest free period waived for the next financial year.”
“Currently the interest-free period is only used by 20% of Shoalhaven pensioners. The majority of pensioners do not currently use this option."
"However, this new rebate will not only support pensioner’s who previously benefited from the interest-free period but will now also provide further support to all eligible pensioners, in the payment of their rates, even those that have always paid their rates on time. “
"This is a 4% increase over the existing pensioner concession that is already in place and will bring the rebate received by pensioners to $260.00."
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