Council Services and Facilities Availability

 Shoalhaven City Council has COVID safety plans in place for its facilities including public venues and holiday parks. 

Holiday Haven Parks

All Holiday Haven Parks are open to the general public. Please visit the Holiday Haven website for current restrictions.

Shoalhaven Animal Shelter

Adoptions available by appointment only, with restrictions in place. Animals for adoption are available on our Facebook page. Contact us to make an adoption or reclaim appointment.

Shoalhaven Entertainment Centre

Council is undertaking upgrades to the Shoalhaven Entertainment Centre to ensure it maintains its reputation as a state-of-the-art-venue.  

The upgrades works are scheduled to commence in December 2020 with the Centre scheduled to re-open in May 2021. Find out more.

Shoalhaven Swim Sport and Fitness Facilities

All Shoalhaven Swim Sport Fitness facilities have now reopened. Please refer to our website for detailed information on changes to operations.


Shoalhaven Indoor Sports Centre

The Shoalhaven Indoor Sports Centre is open for casual play only. A fitness space is available with Spin Bikes and a range of functional fitness equipment.

Waste Depots and Buyback Centres

All Recycling and Waste Depots are now open but delays are to be expected due to social distancing measures. Green and Bulky Collection service is taking bookings.

Building and Planning

Customers may speak to a Duty Planner or Building Officer between 09:00 AM-11:00 AM Monday to Friday. Meetings are also available by phone appointment and email.

Council Meetings

Council meetings continue to be conducted remotely. Members of the public are encouraged to watch these meetings on our live stream.

Customer Service

Our Customer Service Centre is open. Customer service interactions are encouraged to be conducted online and over the phone. Call to speak with a helpful staff member or use the convenient web chat function on our website.

Community Centres

Open for hire, with restrictions, in line with NSW Health regulations.This includes buildings at showgrounds, sporting facilities, meeting rooms, public halls, community centres and Schools of Art. All use must comply with current NSW State Government restrictions as identified by law.

Ulladulla Civic Centre

The Ulladulla Recovery Centre has transitioned to a telephone service, call Council’s dedicated recovery helpline on (02) 4429 5888. The Café is still operating with restrictions in place.

Health Inspections

Operations as normal, with social distancing in place.

Shoalhaven Regional Gallery

Open 10:00 AM-04:00 PM Tuesday to Friday and 10:00 AM-02:00PM Saturday with restrictions in place.

Meeting rooms will be available for bookings from the 6thJuly.

Shoalhaven Libraries

Open for borrowing, returning and computer use. Public computers & printing/scanning/photocopying are now available. Phone ahead to book a computer. The meeting room is now taking bookings for up to 10 people. Nowra, Sanctuary Point and Ulladulla will be reopening Saturdays, as of July 4. Find out more.

Bereavement Services

All Cemeteries and the Shoalhaven Bereavement Services office are open to the general public. Please visit the Shoalhaven Bereavement Services website for current restrictions.

Sporting Fields

Open for use, including training. All use must comply with current NSW State Government restrictions as identified by law.

It is the responsibility of the user-group to ensure compliance with current restrictions, and NSW Police are enforcing these.

Public consultations

Online only. Visit Get Involved to have your say.

Visitor Information Centre

Open, with restrictions in place. Contact the team on 4421 0778 or email Visitor information is also available online.

Waste and Recycling (Kerbside) Collection

Existing collection schedule in place.


Last updated on 04 January 2021