Coronavirus (COVID-19) - Staff Information

Coronavirus (COVID-19) - Staff Information

It is a worrying time, and we appreciate the need for updated and regular communication. The Continuity Management Team is meeting daily to review the latest information and advice on Coronavirus (COVID-19). We are committed to providing staff with the latest information and decisions, and as such, the materials below have been prepared to answer common queries about Coronavirus (COVID-19) and the leave types available to you if you are unable to work due to the Coronavirus (COVID-19).

Staying Updated

You can find information on the Coronavirus (COVID-19) on the below links:

Follow NSW Health on Facebook for regular health updates.

For further information, call the Coronavirus Health Information Line on 1800 020 080. The line operates 24 hours a day, seven days a week

What you can do

  • Practice social distancing. Where possible, maintain a distance of 1.5 metres between yourself and another person
  • Wash your hands regularly for at least 20 seconds with soap and water to prevent the spread of germs
  • Sneeze and cough into your elbow
  • Stay at home if sick
  • Check on your elderly relatives and friends. Call them and see how they are going. Be a considerate shopper and if you have bulk supplies of essential items, offer some to those in need

If you are concerned that you have the symptoms of this virus, please contact your GP by phone first or call HealthDirect on 1800 022 222.

Need someone to talk to?

Don't forget the Employee Assistance Program (EAP) is available to you and your immediate family via telephone or video - 1300 727 308

Lifeline is also there for you and your friends - 13 43 57

Government Initiatives

JobSeeker Payment

The Australian Government has temporarily expanded eligibility for JobSeeker Payment. If you are a casual employee whose income has been reduced you may be eligible to apply for the JobSeeker Payment. Income tests still apply.

Apply online through your myGov account or visit a centrelink office.

You will need information about your income, where you live and who you live with. You will NOT need an Employment Seperation Certificate or information about your savings of assets.

JobKeeper Payment

The Federal Government has announced a wage subsidy scheme. Referred to as the JobKeeper payment, the scheme aims to provide wage subsidies to businesses that are significantly affected by COVID-19.

Unfortunately, it does not appear to apply to Councils. The scheme is limited to employers who have a 30-50% reduction in turnover. Councils primary source of income is rates and government grants which are not impacted by the operational changes.

There is strong advocation for the program to be extended to Councils; however, at this stage Council is ineligible.

Free Childcare - Relief Package

The Federal Government has announced a relief package aimed to cover childcare fees for the next 6 months.

Many families have cancelled enrolments to avoid paying the gap between childcare subsidy and the overall fee during absences, and as result, centres have faced significant declines in revenue, resulting in staff being stood down and closures. Under this new package the government will pay providers a fee based on their attendance rates prior to March 2. In return for receiving these payments, childcare services will be required to ensure families are not charged a fee, including an out-of-pocket or gap fee.

This new funding is provided directly to the childcare operators. The existing childcare subsidy and additional childcare subsidy payments will not apply for as long as this scheme is in place.

Under this new arrangement you can keep your child home but retain their place or send them to care - either way there is no fee to parents.

Contact your childcare provider directly to discuss your childs enrolment and attendance.


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