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Water and sewerage services
Proudly part of Shoalhaven City Council, Shoalhaven Water manages the collection, treatment and distribution of water in the Shoalhaven City. Shoalhaven Water is also responsible for the collection, treatment and disposal of wastewater (treated sewage) safely back into the environment.

Shoalhaven Water offers a range of useful information including the links below which take you to the Shoalhaven Water website. Please note that all links open in a new window.

Residential customers - understanding your water account

Some useful links to assist you in understanding your water account.

Business customers

Additional information from this link provides access to a range of useful resources targeted towards the interests of business and developers in the Shoalhaven including: 

Saving water

Everyone can help to save water, this not only means looking after the quality of our water it also means not washing household chemicals down the drain. 

Education

Shoalhaven Water offers a range of education resources to help you understand the water process including where it comes from and what happens to it to make it safe to drink.
    Contact us
    For general enquiries regarding your water or sewerage service please contact our Customer Service Section:

    Phone:  (02) 4429 3214
    Email: water@shoalhaven.nsw.gov.au
    Water for life
    By using our water more efficiently, it means that we can save our drinking water for drinking.

    Council is currently using sub surface irrigation at some sports fields in addition to harvesting storm water at four separate sporting fields across the Shoalhaven with more schemes planned in the future in order to use our water more efficiently.

    Likewise, the NSW Government also has a number of initiatives to ensure our ongoing water supply. For more information on what the NSW Government is doing to conserve our water, please visit the Water For Life website (new window).